Empower your customers,
all from one place.

Cove replaces your help center, chat widget, knowledge base, roadmap, updates and NPS vendor, and adds an AI assistant for your team, in a single platform — built on one shared data model, so everything finally talks to each other.

Start free See how it works

No credit card required · live in minutes · 14-day free trial

app.your-product.com/inbox

Hi there 👋 How can we help?

🔍 Search for help…
Getting started guide
Resetting your password
Managing your billing

It's not seven tools bolted together.
It's all one Cove.

Widget Sites Knowledge base AI assistant Contacts Roadmap Updates Surveys

Every surface — and every visitor, prospect, and customer — on one shared data model.

The problem

Support shouldn't take seven tools.

A hosted help center. A widget for chat. A knowledge base. An AI tool bolted on. An NPS vendor for the dashboard nobody opens. A roadmap tool and an update-notes page. Seven bills, seven themes — and none of them talk to each other. Your AI can't see the docs your team just wrote. Your roadmap doesn't know what customers asked for.

$$$
Chat widget
tool #1
$$
Help center site
tool #2
$$
Knowledge base
tool #3
$$$
AI answer tool
tool #4
$$
NPS / surveys
tool #5
$$
Roadmap + updates
tools #6 & #7

The solution

One data model behind every surface.

Unify the data and the fragmentation problem disappears. Write a help article once and your help center, widget, and AI assistant all have it — instantly.

Connected by design

One shared data model powers your inbox, knowledge base, widget, roadmap, and updates. No syncing, no silos, no copy-paste between tools.

AI that's grounded

It drafts replies strictly from your published articles — never the open internet — shows its sources and checks its own work. Your team reviews every reply before it's sent.

One brand, everywhere

Your widget, help center, roadmap, and updates all carry your branding automatically — colors, logo, voice. Customers never see a seam.

The widget

Support on every page, in your colors.

Each widget is one install with its own launcher, panels and look, styled from your brand. Try it: change the look and watch it update live.

Brand color

Launcher shape

Header style

Theme

Hey 👋 Need a hand?

🔍 Search for help…
How billing works
Setting up your team
Connecting integrations

The shared inbox

Every conversation, one inbox.

Widget messages, emails, and form submissions land in one place — filtered, assigned, and answered fast. Draft a reply with AI from your own articles, then edit and send.

Inbox All open Assigned to me Unassigned
#142
Charged twice this month High
Widget · Carol M. · 6m ago
Open
#141
Invoice went to the wrong email
Email · Grace L. · 1h ago
In progress
#139
Locked out after a password reset
Email · Devon R. · 3h ago
Pending
#136
Request a demo
Form · Sam T. · yesterday
Resolved

One thread per channel

Widget messages, support email and form submissions land in one shared list, with internal notes your customers never see.

Filters & saved views

Filter by status, priority, brand, assignee or mentions, and save the combinations you use most. Filters live in the page address, so you can bookmark or share them.

Keyboard-first

Move through tickets from the keyboard.JK to move, Enter to open, ⌘Enter to send, ⌘K for the command palette.

Contacts

Know everyone who shows up.

Cove creates a contact for everyone who reaches you through your widget, email or forms, and matches them by email so nobody is added twice. Their details, conversations and your team’s notes stay together on one page.

Anonymous Identified Integrated

Created for you

Contacts come from widget conversations, support email and form submissions, and you can add one yourself. Cove matches people by email, so nobody is added twice.

The whole story on one page

Each contact shows their details, every conversation they’ve had, and private notes from your team, so whoever picks up the next ticket has the full picture.

Recognize signed-in users

Connect your app’s login and Cove recognizes signed-in users as Integrated contacts, with details your app sends, on any device.

Anonymous visitor
Reading “Change your plan” in the widget · 2m ago
Anonymous

starts a conversation with their email

jordan@example.com
1 conversation source: widget
Identified

signs in to your app

Jordan Diaz
3 tickets · any device plan: pro
Integrated

AI assistant

Replies drafted from your docs.

Click Draft a reply in any ticket and Cove writes a first draft from your published articles, with its sources shown and every point checked against them. Nothing reaches a customer until your team sends it.

Draft a reply
✓ Every point checked against the articles

How do I upgrade my plan?

Hi Sam, open Settings → Billing and choose Upgrade plan. The change takes effect right away, with prorated billing for the rest of your cycle, and you can switch plans anytime.

📄 Managing your subscription 📄 Billing & invoices

How it works

Live in minutes, not a migration.

Embed

Paste a two-line snippet into your site. It works with WordPress, Webflow, Squarespace, Wix and Shopify, and your site’s styles never clash with the widget’s.

Write

Add a few help articles in the knowledge base. They instantly power your help center, your in-widget search, and the AI's drafted replies.

Support

Conversations land in one shared inbox. Your team handles what needs a human; everything stays branded, connected, and on one bill.

index.html 
<!-- Paste before </body>. That's the whole install. -->
<script>window.coveSettings={publishableKey:"pk_live_a1b2c3d4"};</script>
<script async src="https://widget.covehq.app/v1.js"></script>

Pricing

Simple, predictable pricing.

One bill instead of five. Start with a 14-day trial, then pay for scale — no usage-metered surprises and no nickel-and-diming.

See all plans

Bring your support together.

Start free and set up in minutes. One platform for every customer conversation.

Start free Book a demo